Your In-House Tech

February 25, 2009

Malware/Spyware/Trojan/Rootkit Removal

Filed under: Uncategorized — Ralph Kirkland @ 5:03 pm

Please, I would like some comments. I am working on an e-book on removal methods for malware. The first pass is aimed at users who would like to do the removal themselves. The object is to walk them thru the removal, and let them see when they need outside help.

A simple but time consuming solution is to save data and reformat the hard disk. This takes much longer than most people estimate. You have to save data. Re-install the OS, re-install software, and find out what you had installed. I estimate 3-6 hours to get back up to where you were.

Another method is run a program that removes malware. This may actually work depending on the infection.

If these are not an option or you want a dfferent solution then what is your interest.

What would you like to see?

If you want simple, are you willing to pay say $5 for an e-book to help you remove the spyware? This would be a step by step outline of exactly how to remove the malware. This usually works, but not always. This keeps the steps simple.

Finally, is there any interest in a detailed malware removal. This is not so simple. It will likely take multiple hours to run. You will have to do some research in the process. Again, it still may not work. Would you pay $5 or $10 for an e-book to help this way.

Suggestions and feedback are welcome.

February 20, 2009

Malware/Spyware/Rootkits

Filed under: Uncategorized — Ralph Kirkland @ 5:08 pm

In the past three weeks I have seen four computers with very difficult to remove malware. That may just be the luck of the draw. However, I had not seen many problems for a long time. These were stubborn and all reported one or more rootkits.

I am considering putting together some e-books on malware removal. It is difficult to write one because there are so many possibilities. I am interested in any comments from users about what they might need. Is the basic book all that is needed. Everyone will get help if it gets complicated.

One that seems to re-occur is the one I mentioned in an earlier post, XP Anti-Virus 2009. It seems to come under a number of names. The basic warning is that if you get a pop-up saying your computer is infected, don’t download the program. What they will ask for is $50 to remove the spyware. The only spyware is their program.